Cherry Financing in Sunnyvale, CA

Absolutely! If you keep your account current, you may redeem the remaining balance before your approval expires.

For example, if you’re approved for $1,000 and only use $500, you may go back and use the remaining $500 as long as that approval is still valid and you continue to make payments on time. Our approvals are valid for 30 days.

Also, by establishing a good borrower history with Cherry and paying off your loans completely, you can make your full approval amount available again.

Yes, Cherry may report the status of patients’ accounts to Equifax, one of the major credit bureaus.

Cherry is required to report all payment history to the credit bureaus. This means we may also report late payments, missed payments, or other delinquencies on your account to the credit bureaus.

Cherry contracts that are older than 60 days are ineligible for refunds through the Cherry platform.

To request a refund, please contact the practice where you used Cherry to make a purchase.

We defer to the refund policies put in place by our partner practices and cannot initiate a refund without practice approval.

If you have a complaint regarding the services or to request a cancellation or a return, please contact the practice directly to inquire about the status of your transaction.

You are required to make payments on your contract until the issue is resolved.

You can change your payment due date once during the life of your loan by visiting the Patient Portal and selecting Change Due Date.

Please note that your Cherry account must be current at the time to be eligible to change your payment due date once during the life of your loan.

No! Your account will not be charged any fees or penalties if you pay early.

Also, if you pay off your account before the final payment is due, you won’t pay any interest that would accrue over the rest of the contract, saving you money.